Organizations need to test the effectiveness of any sales initiative as soon as possible, since reviewing, adjusting and iterating should be done regularly. You must make sure not to ignore the vital behavioral aspects of human salespeople that come with any change management exercise. These required changes are generally masked when you simply look only at historic financial results within an organization. The best way to uncover and assess behaviors that need changing is to think about your teams’ non-revenue objectives, as these are what we call ‘leading indicators’ and they ultimately drive the revenue objectives, which are ‘lagging indicators’.
Leading indicator objectives could be identifying better qualifications, setting common sales language across the organization, ensuring accurate forecasting, increasing account penetration, and so on. The behaviors behind these objectives directly influence your teams’ performance and they are important factors in determining your revenue potential. Measuring these is critical in delineating optimal practices needed to achieve your specific Revenue Objectives while guiding organizational velocity and sales business management.
The TAS Group has developed the Success Charter, a guide to help you focus on both the Revenue and Non-Revenue Objectives for a given project while identifying measurable benefits you plan to gain as a result of your sales effectiveness initiative.
Click here to get your copy of The TAS Group Success Charter
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